Customer Cancellations

 

• Cancellation 24 hours before pickup: No charge.

• Cancellation within 24 hours: 50% charge.

• Cancellation within 6 hours OR no-show: 100% charge.

Driver / Company Cancellations If we cancel due to operational reasons:

• Full refund (if paid)

• Free upgrade or rebooking option

Refund Policy Refunds are issued through:

• Bank transfer

• Original payment method Refund time: 5–7 working days